Payments, Refunds & Advertising Policy

Credits

Ads are planned around wallet credits. The current standard ad cost is 20 credits per running day unless changed in admin settings or a special campaign offer applies.

Credits may be earned from signup rewards, listing completion rewards, referrals or purchased through supported payment options when enabled.

Credits are platform promotional balance and cannot be treated as cash unless DekhoBiz clearly states otherwise.

Ad approval and image rules

Submitting an ad request does not guarantee approval. Ads may be rejected for poor image quality, misleading content, prohibited claims or unsuitable targeting.

Accepted creative sizes include 1200 × 628 px, 300 × 250 px, 728 × 90 px and 1080 × 1080 px depending on placement.

Ads should clearly represent the business, offer or service and should not misuse third-party brands, copyrighted content or false claims.

Refunds and cancellations

Draft or rejected ads should not spend credits. Credits are intended to be used only when an ad is approved, scheduled or active.

Refund or credit reversal requests are reviewed case by case for duplicate payment, failed campaign activation, technical error or admin-approved cancellation.

If a payment fails but money is deducted, the payment provider/bank timeline may apply before the amount is reversed or verified.

No guaranteed results

Ads improve visibility but do not guarantee leads, calls, sales, reviews, rankings or business growth.

Business owners are responsible for responding to enquiries and fulfilling any offers, products or services promoted through DekhoBiz.